I like these lessons from a failed change agent.
Act as catalyst not cattle prod.
Chances are, there is change energy to be tapped in the organization at some level. To get at it, think first of what might be holding it back, and address those things. As in chemistry, a catalyst lowers a barrier to effect a transformation — it doesn't apply a shock.
Surround yourself with new friends.
.... just recruit some folks you already know to have those qualities from past experience working with them. But nothing — nothing — is more alienating to your inherited team than to suddenly be on the outside of the inner circle looking in.
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